Apple Customer Support

Hey guys! Long time no post huh? We’ve all been incredibly busy with school, so the blog is kinda on the back burner for now. I might write a little about my experience as a sophomore sometime. But for now, I’m writing about my experience with Apple Customer Support. It’s a review.

It started today with my mother’s computer having issues. This is the feedback I sent to Apple:

I’ve always had great success with Apple’s customer support. The tech support people have always been polite, helpful, and have always done their best to assist me with any problems. Apple has one of the best customer support systems I’ve ever had to deal with. The computer operated system actually works and can actually understand what you are saying and will direct you to the correct department. Today my mother’s Mac Book Pro was having issues with Time Machine, and I, being the second best with computers and the only other person in the house, was asked to fix it. I called Apple naturally after I had no idea what to do. The automated system asked me a few questions, helped me find the serial number, and then directed my call to a helpful man who helped me. Eventually, turning it off seemed to fix the problem, and he told me to safe boot it. I did so, but we didn’t realize the computer was encrypted and needed a password, and I had messed up a few times on the process of making the computer safe boot. While it was still loading the safe boot, we went ahead and hung up, after he made sure I didn’t have any problems. I was ,as usual, impressed with Apple. Then I tried turning the computer back on after restarting it like he told me to do so. The computer kept trying to go into safe boot, but wouldn’t finish loading and would then turn off. After trying several times, I called Apple again. I was again directed to the technical support division and was helped by a nice lady. After determining that my mother’s computer had Snow Leopard software, she told me that I needed the Snow Leopard software disk. I asked if it was possible for me to call back after I found it, and she set up a call back time, which I am currently waiting for.

After being called back:
The next lady was probably the most helpful. She figured out that the computer was actually on Lion, and gave me several things to try. Her final conclusion was that the computer needed to go to an Apple store for some onsite maintenance and more help. She was very understanding, helpful, and patient. My father is currently looking at the computer, and we will soon be making an appointment at the Apple store. As usual, Apple’s customer support has been helpful and polite, and I know that I can always count on their staff to be helpful. This is why I have an iPad, iPhone, and a Macbook pro, as does my whole family. We are big fans of Apple. Thank you for all of your help!

So what’s your experience with Apple? Leave your stories in the comments below!

~Pinkii

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Quote of the Day September 3, 2012

“If you want to know what a man’s like, take a good look at how he treats his inferiors, not his equals.”

~Sirius Black in Harry Potter and the Goblet of Fire. 

~Pinkii♥

 

So..What Now?

Hey y’all it’s Pinkii!

I know we haven’t been on much lately, but that’s because all of us are SWAMPED! and I don’t mean that like we all have swamps in our yards and can’t post, because we’re spending all our time draining them. I mean school has started and we’re swamped with work. So I apologize profusely!

But I digress.. Trade My Fins is on the back burner for awhile. I’m lacking inspiration for it, and I just don’t feel like it’s fun to write about it right now. So I was sitting there going “What can I write about on here?” and the truth is, I still am not totally sure. I’m thinking maybe I’ll start journalling on here. Would that interest anyone? The thoughts of a 10th grade girl. I think I’ll try it! I’m sure it will be drama filled! Totally like an episode of glee minus the music. Just kidding!

Haha Love y’all

~Pinkii♥

Lack of posts AGAIN

This seems to happen often doesn’t it? Well again we apologize for the lack of postings on the blog. Life is super busy right now. School starts soon for us! 😦 I, Pinkii, have been incredibly busy as my eight year old identical twin cousins are in town and keep me incredibly busy and worn out. I’m also cramming Great Expectations down my throat today, because I’ve been procrastinating. I’ve been obsessed with reading the manga: Ouran Highschool Host Club! It’s so good! I’ve been working on nailing down the plot for Trade My Fins For Your Feet, so there should be some new stuff soon for that! Nothing tonight or tomorrow though, because tonight I have to READ READ READ and tomorrow, I’m going to an all day thing.
Anyway, Love y’all!

Gomennasi!

~The-incredibly-busy-Pinkii♥-who-shouldn’t-even-be-posting-this~

Working on Trade My Fins For Your Feet

Hey guys it’s Pinkii!

I’m not sure what’s going on with Trade My Fins For Your Feet. I’ve never written a full story like this, so I’m learning how to write stories like this. It’s a lot harder than I thought. I realized how much work authors have to put into their work. I respected them already, but I appreciate books a lot more now that I’m trying to write! It’s like with music. I never realized just how much work a performer has to put in, like with recording until I had to do it (I went to a music camp where they let us record in a recording studio). Walk a mile in their shoes right? Anyway back on topic. I never made a story board or figured out the plot for Trade My Fins For Your Feet, so that’s what I’m doing now. I didn’t think I’d need one, but boy do I! I’m hoping I’ll get another chapter up soon, but I think I better figure out what’s going to happen to Elle! Anyway, if you haven’t read my story check it out in the writing section! Also check out The Lost Princess by Lilac. She’s got a chapter up right now! It’s really good! As usual, Comments, likes, follows mean the world to us! Ok maybe not the world, but they make us freak out and jump up and down.

Love y’all! (I am from Texas after all)

~Pinkii♥

New Writer On Staff!

Hey guys it’s Pinkii and I’m here to announce the newest writer for The Girly and the Geeky: Ebonyknightshadow! She’s one of Cerulean, Lilac and I’s closest friends in real life! She’s definitely a geek! She’ll be posting her little intro soon and her section on the about page will be up soon as well! Any way, she’s awesomesauce so be on the lookout for her!

Love,

~Pinkii♥-who-has-had-way-too-much-sugar-at-a-sleepover-with-Ebony-and-Cerulean!

NEW MILESTONE! 10 FOLLOWERS!

Today, Saturday, August 4, 2012, The Girly and the Geeky has officially reached 10 followers! Not to mention almost 300 views! It’s amazing to us, that people from all over the world have read our posts! It makes the three of us so excited whenever we get a follower, like, or a comment! We really appreciate everything! So please keep reading and spread the word! Thanks for being awesome sauce!

 

Y’all rock!

~Pinkii♥, Cerulean, Lilac